Privacy Policy (POPIA Policy)
Effective Date: 1 July 2026
1. Introduction
A-Proofed Recruitment (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
- visit our website;
- submit your CV;
- apply for employment opportunities;
- register as a candidate;
- enquire about our recruitment services;
- engage with us as a client or supplier; or
- communicate with us via email, telephone, WhatsApp, LinkedIn, or any other platform.
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
A-Proofed Recruitment is a South African recruitment agency specialising in permanent placements across a wide range of industries.
We recruit on behalf of our clients and process personal information only where it is necessary for legitimate recruitment and business purposes.
3. Personal Information We Collect
Depending on the nature of your interaction with us, we may collect:
Candidate Information
- Full name
- Identity or passport number
- Date of birth (where relevant)
- Residential address
- Email address
- Telephone numbers
- Employment history
- Educational qualifications
- Professional memberships
- Skills and competencies
- Salary information
- Notice period
- References
- Interview notes
- Assessment results
- Driver’s licence information
- Criminal or credit information where legally permitted and relevant to a position
- Any information voluntarily included in your CV
Client Information
We may collect:
- Company name
- Contact person’s name
- Business address
- Telephone numbers
- Email addresses
- Billing information
- Recruitment requirements
- Communications relating to recruitment assignments
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral source
- Cookie information
4. How We Collect Your Information
Information may be collected directly from you when you:
- complete an online form;
- submit your CV;
- apply for a vacancy;
- email us;
- telephone us;
- communicate via LinkedIn or social media;
- send us a WhatsApp message;
- subscribe to updates; or
- meet with us.
We may also receive information from:
- recruitment platforms;
- professional networking sites such as LinkedIn;
- referees;
- previous employers;
- publicly available professional information;
- our clients; and
- background screening providers where appropriate.
5. Why We Process Your Information
We process personal information for legitimate recruitment and business purposes, including:
- assessing candidates for employment opportunities;
- matching candidates with suitable vacancies;
- presenting shortlisted candidates to clients;
- arranging interviews;
- verifying qualifications and employment history;
- conducting reference checks;
- communicating with candidates and clients;
- maintaining recruitment records;
- complying with legal obligations;
- improving our recruitment services;
- administering our business; and
- responding to enquiries.
We only process personal information where there is a lawful basis to do so under POPIA.
6. Sharing Your Information
We do not sell your personal information.
Where necessary, we may share your information with:
- prospective employers;
- our recruitment clients;
- professional referees;
- qualification verification providers;
- background screening providers;
- IT service providers;
- cloud storage providers;
- legal or regulatory authorities where required by law.
Candidate information is only submitted to a client for consideration after appropriate engagement with the candidate.
7. International Transfers
Where our service providers store information outside South Africa, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with POPIA.
8. How We Protect Your Information
We implement appropriate technical and organisational security measures to protect personal information against:
- unauthorised access;
- accidental loss;
- misuse;
- alteration;
- disclosure; and
- destruction.
While we take reasonable steps to safeguard personal information, no electronic transmission or storage method can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.
Candidate records may be retained for future recruitment opportunities unless you request their deletion and we are not legally required to retain them.
When information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Subject to applicable legislation, you have the right to:
- know what personal information we hold about you;
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of personal information where appropriate;
- object to certain processing activities;
- withdraw consent where processing is based on consent;
- lodge a complaint with the Information Regulator.
11. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Cookies help us:
- understand how visitors use our website;
- improve website functionality;
- remember user preferences; and
- enhance security.
You can disable cookies through your browser settings, although this may affect certain website functionality.
12. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
13. Marketing Communications
Where permitted by law, we may send recruitment updates or other relevant communications.
You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option included in our emails.
14. Data Breaches
Should a security breach occur that compromises your personal information, we will take appropriate action, including notifying affected individuals and the relevant authorities where required by POPIA.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please contact:
A-Proofed Recruitment
Email: kim@a-proofed.co.za
Website: www.a-proofedrecruitment.co.za
17. Complaints
If you believe we have not handled your personal information appropriately, you may lodge a complaint with the Information Regulator (South Africa).